Customer reviews of Premier Cars Ashford Ltd

By Enea T on 01 April 2019 | Purchase not verified

Exceptional in every aspect, just had our car delivered to London and it’s absolutely like a brand new car,the customer service was very good and I have already recommended to friends.

By Simon W on 01 April 2019 | Purchase not verified

Excellent car dealership, we collected our exceptionally clean one one Mercedes over the weekend, they went above and beyond all the other dealers we visited, extremely satisfied customer, we will definitely buy from premier cars again, thank you Simon.

By Pete S on 31 March 2019 | Purchase not verified

Max is a very chatty knowledgeable car dealer who is passionate about his business. unfortunately for me I needed to pull out of the deal within 24 hours,at this point i experienced Max’s full on commitment to keeping the deposit of £500 no matter what the circumstances,which having read the paperwork when at home it clearly states the terms(no refund)....so do ensure you read this as you may not have this explained to you(like me).His approach was defensive and personal at times,offensive really was my experience when trying to appeal for a refund. there’s business then there’s building relationships,personally i think one affects the other,not sure what max thinks,for me it was enough to do business with another dealer who does care about both and ended up very satisfied..its a shame really as i was only delayed in getting payment and would have returned my business to Max. when i said keep the deposit max he simply replied. (ok mate)

Reply from Premier Cars Ashford Ltd on 01/04/19

Hello Peter thank you for your review. However we found it rather rather contradictive. As you have clearly stated in your review you understood the deposit was not refundable , You informed us that you were unable to raise the funds to complete the deal. Therefore we find it strange that you further state at the end of your review you went to another dealer and obviously bought another car. As you can see from our review portfolio we have been established for over 20 years , And are very proud to have achieved hundreds of very satisfied customers and of course our reviews speak for themselves.

By MARCO A on 21 March 2019 | Purchase not verified

We were so impressed with Premier Cars , They will bend over backwards for you and offer excellent finance rates , We bought a mint one owner Mercedes AMG , The car is spotless and drives like new , The staff are very friendly and helpful and not in anyway pushy , They even transfered the V5 into our name and roadtaxed the car for us , Without question the best car buying experience i have ever had and believe me i have had my fair share of cars , 1 million % satisfied customer .

By Daniel Y on 06 March 2019 | Purchase not verified

What can I say, what a fantastic car dealer, we are so pleased with Mercedes and the whole relaxed buying experience, we travelled a long way and can honestly say it was well worth the journey, can’t rate these guys high enough.

By Amba S on 01 March 2019 | Purchase not verified

Best car sales we have ever visited,great quality cars at very affordable prices,the customer service is excellent and the staff are friendly and helpful ,will definitely buy my next car from them....

By Manny G on 27 February 2019 | Purchase not verified

Very good family run business , great prices and very friendly and knowledgeable staff...

By Arslan V on 11 February 2019 | Purchase not verified

Great level of service and good cars at very competitive prices, we are very pleased with our purchase.

By Leah D on 11 February 2019 | Purchase not verified

Just brilliant right from the beginning,can't rate these guys high enough,we are so impressed that we are definitely going to buy our next car from them.

By Sunny D on 26 January 2019 | Purchase not verified

What a long journey,but the car was worth the journey and the staff are very friendly and welcoming,we are delighted with with the customer service and would use these guys again.